Privacy.

What you share with us

Our estimate form collects your name, phone number, property type, lighting ideas, and preferred timing. Your property address is optional. We use these details to discuss your request by text, prepare estimates, and arrange your lighting service.

How we handle your request

Your inquiry is saved in our website’s database and is available to authorized administrators. Our team can add service notes and keep track of your installation from the initial inquiry through removal.

New inquiries can also generate a notification in our team’s Slack workspace. This helps us follow up with you.

Website services

We use Google reCAPTCHA to help prevent automated submissions. Its use is subject to Google’s Privacy Policy and Terms of Service. The site also uses session cookies to support form submissions and administrator sign-in.

Checking our service area

When you submit an estimate request, we send your connection’s IP address to IPWHOIS.io to check its approximate location against our Knoxville service area. We do not send your name, phone number, property address, or lighting request to this service. Successful location lookups are cached for 15 minutes under a hashed identifier, and the IP address is not added to your customer record.

This check uses an approximate geographic boundary, not a measurement of driving time or your property’s exact location. Requests outside the boundary, or whose location cannot be verified, cannot be submitted. VPNs and mobile networks may cause an incorrect location result.

Changes to your information

If you need to correct your details or ask about your inquiry information, let us know when we contact you by text. You can also reach our team through the estimate request form.